Nationwide Children’s Hospital in Columbus, OH, is hiring a Patient Safety Coordinator. Please see description and link to job posting below.
The Patient Safety Coordinator is responsible for the day to day operational components of the NCH Patient Safety Program and activities related to patient safety/reduction of harm.
1. Manages the day to day operational components of the NCH Zero Hero program; including, but not limited to:
•Scheduling training, trainers and updating training slide deck for both basic and leadership training.
•Maintaining Quality and Safety/Zero Hero web pages and updating as needed.
•Collection and distribution of Good Catch Stories
•Tracking of attendance of trainees and maintaining physician registration program
•Partnering with Marketing on Zero Hero program materials, enhancements and booster videos.
2. Manages the Safety Attitudes Questionnaire (SAQ) including, but not limited to:
•Coordinating sample size of SAQ Survey
•Distribution, Administration and Collection of SAQ Survey
•Scheduling leadership meeting and education on action plans
•Tracking of participants taking the survey and ensuring a high response rate
•Development and facilitation of action plans with department manager and administration
3. Project Manager for OCHSPS Collaboratives and sharing of information with HAC leaders
4. Facilitates an environment that prioritizes patient safety, manages sensitive patient safety information in a professional manner, and strives to achieve excellence in coworker collaboration and communication.
•Coordinates safety web site
•Assists management staff with education tools
•Prepares corporate score card data on zero hero activities
•Coordinates project management activities related to huddles, RCA’s, etc
5. Manages the weekly senior leadership round which includes scheduling of participants and round location.
6. Facilitates rounding to influence (RTI) program to include communication with managers and updating scorecards for BPI.
7. Data submission monthly to Central Ohio Patient Safety (COPS)
KNOWLEDGE , SKILLS AND ABILITIES REQUIRED
Education and training required
1. Bachelor’s Degree. Master’s degree preferred.
2. Special expertise in human factors training
3. A clinical background is preferred, but not required.
1. Prior experience must demonstrate the ability to work well with individuals of various backgrounds and motivate them to work toward a single goal: patient safety
2. Management of complex scheduling tasks involving a few to several hundred people
Special knowledge, Skills, Abilities
1. Excellent multi-tasker
2. Compulsive and detail oriented
3. Facile in computer use of word, PowerPoint, Excel, Access etc
4. Excellent people skills and emotional intelligence
5. Comfortable with criticism and controversy
6. Able to see multiple points of view
MINIMUM PHYSICAL REQUIREMENTS
Must be able to see, hear, speak, read, and perform manual tasks with or without accommodation and care for oneself, with little or no difficulty. Performance of principal duties and responsibilities may require the ability to travel.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.
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